#Glassdoor airtable how to

You are a self-starter who takes initiative and is energized even when a clear path isn't laid out for you.Problem-solving excites you! You dig in to learn the 'why' behind the 'what.' You thrive in technically complex or nuanced situations.You are an exceptional written and verbal communicator.You are a teacher at heart with the ability to distill technical or complex systems into simpler concepts to empower customers.Bonus points if it's a fast-growing start-up. You have 2+ years of experience in a customer-facing role.

You are passionate about our overall mission and how customers can use Airtable to increase productivity and drive value in their businesses.Including common themes found in BaseOps calls. Proactively surface customer feedback and highlight improvement opportunities to inform Product, Growth, Marketing, and Customer Support initiatives.Be an integral partner to Account and Customer Success Managers in our overall mission of providing an unmatched, full-service Enterprise customer experience.

#Glassdoor airtable how to

Learn about each customer's business priorities and guide them on how to best leverage the Airtable product with consultative, high-touch interactions and by answering existing questions with the goal of training the trainer.

Become a leading expert in the product, applying your knowledge to a wide range of use cases in which Airtable can drive business impact by modeling any kind of workflow from editorial calendars for major publications to large scale, multi-million dollar projects at aerospace companies.

Perform 1:1 base optimizations over Zoom with a variety of Enterprise customers.

With a deep understanding of our customer's most important needs, you'll use your unique vantage point and pattern matching skills to highlight customer pain points to the Product team and service gaps to Support Managers and Support Operations.

If you like seeing the results of your efforts sooner rather than later you're in the right place! To succeed you must enjoy creative problem solving, be a strong verbal communicator, get energy from teaching, and provide actionable solutions.

Those tools will be used to effectively leverage Airtable for their team during a scheduled screen share.

In your trusty utility belt you're most leaned upon tools will be active listening, gaining trust as an advisor, learning customer's Base goals, and leveraging your fount of Airtable knowledge. Our Enterprise customers, ranging from Fortune 100 companies to fast-growing tech and media companies, have a variety of needs. In this role, you will act as an advisor and problem solver to our largest customers, serving as a bridge between their needs and our platform. You'll accomplish this by teaching Customers how to resolve their issues during 45-minute screen shares. Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or itsвЂ™ Clients and manage your application for employment with People Profilers and/or itsвЂ™ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.As a Base Optimizations Specialist, joining to support one of our newest high-touch service offering, you'll have the opportunity to become a leading expert in Airtable, along with its use cases to empower our Enterprise Customers. Interested applicants may wish to email your resume in a detailed Word format to regret that only shortlisted candidates will be notified. Troubleshoot errors and build data analytics toolsДЄdvise & recommend for improvements on technical workflowД®xperience with Airtable will be at advantage